How is Cloud Managed Services different from Traditional Infra Managed Services?

Modern technology has perceived cloud as the new frontier of business computing to deliver software and applications. As a result, cloud managed services are rapidly overtaking traditional in-house IT infrastructure. If you are one of those organization which is planning to migrate their data from traditional IT infra to cloud based platforms, read on to understand the difference between both mediums to make a well-known and smart decision.

What is Cloud Managed Services?

Cloud managed services are mostly provided by a third-party service provider. It helps augment your IT infrastructure and in-premise capabilities and collaborate them through various cloud platforms. The major advantage of incorporating cloud managed services is that it enhances the competencies and streamline your business process and functions that incurs a huge investment. Cloud managed services include:

  • Apps and mobility management
  • Network operations, IT life cycle, and security operations
  • Automate your key business processes
  • Optimize recurring in-house IT expenses
  • Transform IT systems to achieve business goals

A cloud MSP can also customize their services depending on your unique business requirements. They offer tracking, reporting, backup & recovery, performance testing, and much more to help their clients get seamless business performance.

Why opt for Cloud Managed Services?

Cloud managed services help businesses upgrade their IT infrastructure by leveraging skilled resources that delivers optimized, on-demand app functioning. A designated team monitors the daily operations to help on-premises IT team to focus on strategic programs and core business competencies. Other benefits of incorporating cloud managed services include:

Leverage the modern future led technology

To keep the entire organization updated with infrastructure and technology can sometimes get challenging. On contrary, outdated applications and software will disrupt the end-user experience and result in unsatisfied customers and brand defamation. Appointing a dedicated service partner who can monitor your enterprise’s entire IT infrastructure and make sure to keep everything updated & streamlined with future led technology can become a boon to your business.

Security and Compliance

Cybersecurity is the top-most-priority for CTOs & CIOs. In today’s hyper-connected corporate IT environment, a certified cloud MSP is crucial to manage the modern technologies with required enhancement, maintenance, and upgrades. Data security and compliance experts ensure that organizations remain fully compliant even if the regulatory frameworks tend to evolve.

Streamlined Business Processes

Today’s hi-tech IT environment must get a robust cybersecurity backup so that the organization can securely transfer data from anywhere, at any time. Cloud managed services ensure all-in-one incorporation between the enterprise apps & systems within the information management solutions to simplify business workflow.

Fast response times

In this fast-paced world, businesses demand one-click solution to all their commercial requirements. Cloud managed services offer remote and enterprise-level monitoring to help business fasten their response times. A cloud MSP can also enable easy access, monitoring, and virtually repair any network issues generated remotely.

Centralized network applications and services

A centralized data centre helps a managed cloud network to keep 24×7 track record of all the applications and servers. Most importantly, a cloud managed service offer users an easy access to data on any device.

What is Traditional IT Infrastructure and Managed Services?

Such type of support is widely known as “break-fix” support due to the reactive nature of the entire process. If there is any IT problem occurred in the organization, the user will notify the help desk and wait for the problem until it gets fixed by an IT professional. The major drawback of this process is the huge amount of time and resources invested to resolve a ticket raised.

Traditional IT infra managed services can either be offered in-house or get outsourced to a certified MSP. Small business often chooses an in-house model if they don’t wish to invest in an outsourced model. In case your business is not growing in terms of complexity, a traditional IT support model is your go-to solution. A traditional IT support is also beneficial for organizations that have a complex, customized application base but is not a subject of frequent upgrades.

Cloud Managed Services Vs Traditional Infra Managed Services

Monitoring and maintenance services are provided by both Cloud MSPs and Traditional MSPs. The main benefit of Cloud MSP over traditional MSP is that the cloud is a dynamic platform that streamlines many operations. Everything you need is just a click away in the cloud, making it simple to test in development and quickly set up new environments.

Traditional MSPs will find it more challenging to complete tasks. Ordering parts that take months to arrive, locating the right people to install them, and then testing everything to ensure it’s working properly can be a time-consuming procedure. All of this happens almost instantaneously using the cloud and your MSP.

Read further to examine the key differences between Cloud Managed Services vs. Traditional Managed Services.


Undoubtedly, cloud managed services operate faster than the traditional one. From creating to monitoring, provisioning of servers is much faster compared to a physical hardware. Cloud MSPs enable easy installation, support, and everything at their fingertips, whereas the traditional MSPs require a lot of ordering, awaiting confirmation, installation, and testing which consumes more time and resources.


A traditional data centre is established on-premise with physical hardware and data stored on a local network. It means your MSPs will need to perform updates, installations, and maintenance in-house, consuming more time and hassles. On the other hand, cloud MSPs require an off-premise data centre to operate and store data anywhere over the internet.

Limitless to the location, a cloud MSP can maintain, install, monitor, and track from anywhere making things quick and highly-efficient.


An MSP is responsible to make a business workflow easy, efficient, and secure. However, a traditional MSP becomes challenging since to fix a problem, the IT professional need to make a phone call, order parts, track the order, wait for the shipment, install, and further maintain. This solely gets eliminated in Cloud MSP. The entire workflow culture is managed with cloud providers like AWS, and due to the cloud virtualization, cloud MSP can take advance care hassle-freely.

Final Thoughts

Cloud computing has not only changed the face of IT, but also its Managed Services. Undoubtedly, Cloud managed services is way better in comparison to traditional infra managed services. Cloud MSPs possess solutions that help their clients get all the benefits of cloud while focusing on what’s important to their business.

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