CloudFence’s service ticket management enables you to automate processes that are best managed through system driven resources so that the service team can focus on engaging customers and helping them get the most out of a product. The more you automate, the more your service reps can focus on what is important – creating exceptional customer relationships.
Get all the reports you need automatically delivered right to your inbox according to a schedule you set up.
Create and use dynamic sections in your ticket form to help your agents filter tickets easily and resolve them faster.
Integrate everything your support team needs into your helpdesk – from payment management to translations and much more.