IT Administrator ( Network/System)

Job Category: IT Administrator ( Network/System)
Job Type: Full Time
Job Location: Gurgaon

1. 2-5 Years of experience required.

2. Highly skilled in Networking technologies like Cisco, Fortinet & Aruba.

3. Knowledge of LAN and wireless networks.

4. Manage and maintain LAN/WAN/WLAN/cloud environment spanning multiple offices and cloud environment

5. Experience in network analysis & test tools like Wireshark, perf, Nmap, etc. preferred.

6. Hands-on Experience in defining complex network Routing, firewall policies, and rules.

7. Prepare and maintain up-to-date documentation for internal and external customers detailing the configuration of deployed solutions

8. Deal with all escalated network support issues

9. Manage technical network solutions and frameworks

10. Perform network troubleshooting to isolate and diagnose common network problems

11. Upgrade network hardware and software components as required

12. Design, test, and inspect network systems

13. Ability to troubleshoot complex software and hardware issues.

14. Knowledge of database and networking security systems.

15. Exceptional analytical and problem-solving abilities.

16. Provide product and service information to customers.

17. Document all information according to standard operating procedures.

18.Troubleshooting Windows, Outlook, Teams, OS Ticket, Backup, AD, VPN, Security App etc.

19.Manage and resolve customer complaints.

20.Provide product and service information to customers.

21.Research, identify, and resolve customer complaints using applicable software.

22.Implementing, maintaining, monitoring & Supporting Zimbra/M365 Setup’s.

Route calls and tickets to appropriate resources and Domains who can best support the user,

23.Document all information according to standard operating procedures.

24.Knowledge of LAN and wireless networks.

25.Familiarity with general OS systems and Office software.

26.Ability to troubleshoot complex software and hardware issues.

27.Knowledge of database and networking security systems.

28.Exceptional analytical and problem-solving abilities.

Apply for this position

Allowed Type(s): .pdf, .doc, .docx